contact us
Before calling in, save yourself some time and check out the Frequently Asked Questions for instant answers to the most popular questions.
Manage your reservation:
Update or change your credit card
Print replacement return shipping label
Please reply to your confirmation email for quantity adjustments, date changes, and cancellations.
Troubleshooting/Technical Difficulties:
Videos showing how to operate and setup lights
If you have a light that's not working, you can report it by sending an email to [email protected]. You will get a refund for any non-functioning unit. We do not send out replacements.
Where to find other types of event lighting:
If you are looking for additional rental equipment, here is where we recommend you can rent for the best prices:
Contact Us:
Email: [email protected]
Phone: (773) 917-8235
We ship lights nationwide from Chicago, IL.
